
The official said the field offices have been directed that the claims must be accepted online in case the amount of provident fund withdrawal is above Rs. 10 lakh.
Similarly, the claims must be online in case the amount is above Rs. 5 lakh under employees' pension scheme, the official added.
The bank account of the subscriber has to be seeded and verified in the system before the online claims can be settled. Moreover, the subscriber should have been issued a universal account number or UAN and same must be activated.
The official said that all claims exceeding the said limits would not be accepted in the physical form now onwards.
EPFO has over six crore subscribers and manages a corpus of Rs. 10 lakh crore.
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